Placement Deskby Zenveus

Renewal operations

“Rebuilding renewals from last year’s files?”

Start the renewal with context already in place.

Use prior application and coverage information to prepare the next renewal, then bring changed exposures and missing evidence to your team.

The problem in practice

The last policy gives you a starting point.

  • Last year’s answers are copied into a new blank application.
  • Staff need to determine what actually changed.
  • The renewal has activity in email but its status is unclear.

What changes for your team

Prepare the renewal around what changed.

Renewal preparation + optional client portal. We configure the workflow around your records, people and operating rules.

01

Find the upcoming work

Surface eligible renewals and carry the previous record into a preparation workflow.

02

Focus on the changes

Prepare the application using prior information. Ask the client to confirm changes and flag missing evidence.

03

Return to the placement thread

Review readiness, choose the markets and continue through submission, correspondence and quote review.

The decision stays where it belongs.

Prior information needs confirmation. An old answer is not treated as proof that the risk is unchanged, and the broker owns the placement decision.

A measured deployment

Measure the assembly work before remarketing.

Renewal discovery and preparation are extensions beyond the new-business pilot. Complete downstream status connections, reminder rules and client journeys are agreed separately.

Explore renewal preparation

Start with the right scope

One useful workflow.
A wider operating foundation.

Six weeks, $7,500 USD: half at kickoff, half when the agreed measures move, all of it credited to the rollout. Portal, renewal, API and accounting modules are scoped additions, with their own measures and delivery terms.

See the $7,500 USD placement pilot and terms
Explore the optional modules

Capabilities for this workflow

Put the next handoff in place.

Client experience

Your branded insurance portal

Still collecting applications across forms, emails and attachments?

Bring questionnaires, uploads, application progress and proposal review into a branded client journey connected to your team.

  • Save and resume applications
  • Collect documents alongside answers
  • Connect proposals and signing journeys
See the portal journey

Lifecycle extensions

Renewal preparation & servicing workflows

Does renewal season begin with another blank application?

Reuse prior information for review, collect changes and give renewal and servicing work a clear owner and next step.

  • Upcoming expiry and prior-record context
  • Changes and missing evidence made explicit
  • Scoped proposal, certificate and invoice workflows
See the renewal workflow

Start with your operation

Let’s map your renewal workflow.

A 20-minute conversation about your current workflow, systems and the result you need.

Six weeks, $7,500 USD: half at kickoff, half when the agreed measures move, all of it credited to the rollout.

Book a 20-minute walkthrough

Choose a time for your 20-minute walkthrough. Open the calendar in a new tab